Andover Building Department | Permits, Inspections & Official Contact

Andover permit action guide

Apply, Pick Up Your Permit Card, Pass Inspections and Close an Andover Permit

Start with the exact task you need. Apply online, search an existing record, prepare the required documents, request an inspection or fix an old active permit.

This guide uses Andover’s current forms, fees, permit-card rule and inspection sequence so homeowners and contractors can see the next action without searching through multiple departments.

Current permit application and record-search routes
Printed permit-card pickup rule effective May 2026
24-hour inspection notice and open-permit recovery
Andover permit plan review, printed card pickup and final inspection An animated plan moves through review, a printed permit card is picked up, inspector hours are shown and the project reaches final approval. ANDOVER PROJECT PLAN ISSUED INSPECTOR 7–8 AM PERMIT CARD FINAL INSPECTION COMPLETE 36 BARTLET STREET
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New Andover permit-card rule Beginning May 1, 2026, issued building permits are printed. Contractors must pick up the building card before starting work. The card and approved plans must stay on site; a missing card can cause a failed inspection and reinspection fee. A second card copy costs $100.
Choose your task

What Do You Need to Do Right Now?

Contact panel

Andover Building Division Phone, Address and Hours

Main Building Division 978-623-8620 Permits, applications and inspection help
Office address 36 Bartlet Street Andover, MA 01810
Inspector office hour 7:00–8:00 AM Monday through Friday
Permit-card pickup 7:00 AM–3:30 PM Monday through Friday
Zoning Board 978-623-8627 ZBA process and zoning relief
Planning Division 978-623-8650 Site plans, subdivisions and special permits
Conservation 978-623-8630 Wetlands and regulated-area review
Fire Prevention 978-623-8660 Fire permits, plan review and inspections
Hours note: Andover’s Building page lists department hours as 7:00 AM–3:30 PM, while the staff directory lists 7:00 AM–3:00 PM. Inspector availability is consistently listed as 7:00–8:00 AM. Call before making a special trip.
No computer? Public terminals are available at the lower-level customer counter, 36 Bartlet Street, weekdays from 8:00 AM to 3:00 PM.
Permit finder

Which Andover Permit Fits Your Project?

Project
Start with
Who may apply
Also check
Addition, deck, porch or structural alteration
Building permit
Licensed contractor or qualifying homeowner
Plot plan, zoning, Conservation, Health, Fire or historic review
Interior remodel, roofing or siding
Building permit
Licensed contractor or qualifying homeowner
Trade permits; plot-plan exception may apply
Electrical service, circuits, EV charger, heat pump or solar
Electrical permit
Licensed electrical contractor
Building, Fire or utility coordination
Plumbing fixtures, boiler or water heater
Plumbing / gas permit
Licensed plumbing or gas contractor
Water heaters and oil burners also require electrical permits
HVAC or sheet-metal work
Mechanical permit
Licensed contractor
Electrical, gas, energy and commercial balancing report
Dumpster
Health + Fire permits
Contractor, homeowner or business where allowed
Both Health and Fire Prevention permits are listed as required
Business Certificate
Zoning Verification Letter
Homeowner or non-contractor business
Town Clerk certificate after zoning verification
Accessory dwelling unit
Dedicated ADU application
Property owner or authorized applicant
Professional plans, IDR and ZBA advisory review
Demolition or historic structure
Building + historic screening
Owner or licensed contractor as applicable
Preservation demolition delay or Ballardvale review
Application workflow

Apply for an Andover Permit in Seven Clear Steps

Describe the work in one exact sentence

Name the work, location, size and affected systems.

Example: Build a 12-by-16-foot rear deck with stairs and guards at a single-family home.

Check which departments must approve first

Conservation, Health, Zoning, Planning, Ballardvale Historic District, Preservation or Fire approval may be needed before permit issuance.

Save money: Confirm these dependencies before paying for final plans.

Prepare the correct plan package

A certified plot plan is generally required except for interior remodeling, siding or roofing. The current checklist also requests signed plans, insurance and contractor documents.

Maximum plan size: 24 by 36 inches.

Create the correct account

Contractors and contractor-based businesses should register as Contractor. The Business account type is for non-contractor businesses.

Upload and review every file

Make the scope, project value, plan dimensions and permit categories match.

Save: Application number, payment receipt and every submitted file.

Wait for issuance and pick up the printed card

After a building permit is issued, the contractor must collect the card before work starts.

Pickup window: 7:00 AM–3:30 PM, Monday–Friday.

Complete inspections and confirm closure

Give at least 24-hour notice, keep work visible and complete all trade finals before the final building inspection.

Finish line: Search the property and confirm the permit changes from active to complete.
Document checklist

What Andover May Require Before Issuing the Permit

Core application package

  • Completed signed application
  • Certified plot plan when required
  • Insurance form
  • Homeowner exemption if used
  • Liability insurance certificate
  • Workers’ compensation affidavit
  • Signed owner-contractor contract
  • HIC and CSL copies when applicable

Plans and prior approvals

  • Two signed plan sets
  • Planning Board release
  • Health approval
  • Fire Prevention review
  • Engineering design
  • Conservation approval
  • HERS documentation
  • Historic or Preservation approval
Energy document: The current checklist calls for a HERS certificate for new single-family homes and a prescriptive report or HERS certificate for additions and alterations over 1,000 square feet.
Local approval map

Which Department May Need to Approve the Project First?

Project condition
Contact
Ask about
Wetlands, buffer area or uncertain upland
Conservation — 978-623-8630
Wetland setbacks, filing type and survey requirements
Septic property, food use, asbestos, sandblasting or dumpster
Health — 978-623-8640
Title 5, sewer, septic or Health permits
Setback, use, lot, height or dimensional issue
Zoning / ZBA — 978-623-8627
By-right compliance, variance or special permit
Subdivision, site plan or Planning condition
Planning — 978-623-8650
Release, special permit or site-plan approval
New dwelling, new bedroom, alarm, sprinkler or life safety
Fire Prevention — 978-623-8660
Plan review, permits and inspections
Historic demolition or Ballardvale property
Building / Preservation
Demolition delay or Historic District approval
Setbacks are property-specific. Andover says setbacks are not quoted over the phone. Bring a certified plot plan for review.
Verified local fees

Andover Permit Fees and Simple Examples

Building permit

Additions and alterations: $25 application fee + $13 per $1,000 of construction cost.

Minimum fee: $25.

Reinspection: $100.

Work without permit: double fee.

Building schedule effective January 2, 2024.

Plumbing and gas

Existing-fixture renovation: $50 + $5 per fixture.

New residential appliance or fixture: $100 + $5 per fixture.

Water heater: $25 each for gas/plumbing.

Reinspection: $50.

Schedule revised March 14, 2024.

Electrical

Residential EV charger: $50.

Heat pump or mini split: $50 per unit.

Residential solar: $175.

Reinspection: $50.

Schedule modified May 9, 2025.

Worked example: A $40,000 alteration uses $25 + (40 × $13) = $545, before separate trade, Fire, Health, zoning or portal charges.
Other listed fees: Zoning Verification Letter $25; duplicate building permit $100; permit renewal $100; stop-work-order release $100.

Open All Official Fee Schedules

Inspection sequence

Request Inspections in the Correct Order

Excavation
Footing / foundation before backfill
Rough electrical, plumbing and gas
Rough frame
Chimney throat if applicable
Insulation
All finals; building last

Before requesting

  • Give at least 24-hour notice
  • Do not request by voicemail
  • Display the permit card
  • Keep approved plans on site
  • Leave work visible
  • Provide safe access

Before final inspection

  • Trade roughs passed
  • Framing passed
  • Insulation passed
  • Electrical final passed
  • Plumbing and gas finals passed
  • Building final requested last
Automatic failure risk: From May 2026, a building inspection can fail when the printed permit card is not on site. Approved plans must also be available.
Commercial HVAC: Andover’s checklist requires a balancing report before an occupancy permit for commercial forced-HVAC systems.
Open permit recovery

How to Close an Active Andover Permit

Who may request the review?

Only the current property owner or permit holder may submit Andover’s open-permit closure request. Prospective buyers and agents are not accepted for this request.

  1. Open the Town service-request form.
  2. Enter the property address under Issue Location.
  3. Select Public Records Request, then Building.
  4. State your relationship to the property.
  5. List every permit number you want reviewed.

Submit the official open-permit request

What the status means

  • Active means the permit is open.
  • Complete means the permit is closed.
  • A building permit needs a passed final inspection.
  • Building permits can become invalid after 180 days of inactivity or abandonment.
  • Plumbing, gas and electrical permits do not expire, but still need final inspections.
  • A new contractor and new permit may be required when the original trade contractor is unavailable.
Final inspection already happened? Provide the original permit card showing the required inspector signatures.
Open-permit contacts

Call the Correct Permit Specialist

Building permit 978-623-8621 Building Commissioner contact
Building permit 978-623-8624 Local Building Inspector contact
Electrical permit 978-623-8622 Electrical open-permit questions
Plumbing / gas 978-623-8623 Plumbing and gas open-permit questions
Accessory dwelling units

What Andover Requires for an ADU Application

Site plan

  • 24-by-36-inch sheets
  • Prepared by a registered professional
  • Minimum scale of 1 inch = 40 feet
  • Property boundaries and contours
  • Nearby buildings and structures
  • Setbacks and easements
  • Wetlands, water and sewer
  • Drainage, parking and access

Interior plans

  • Main-dwelling floor area
  • ADU room layout
  • Mechanical, electrical and plumbing design
  • Light and ventilation
  • Sound control
  • Two means of egress
  • Fire separation and Smoke/CO
  • Ceiling height and circulation
Submission rule: The current procedure calls for at least five paper copies plus electronic copies and includes Interdepartmental Review and ZBA advisory review.
Town-stated size rule: The ADU must be no larger than half the principal dwelling’s gross floor area or 900 square feet, whichever is smaller.

Open the Andover ADU Application

Permit status help

What the Online Permit Status Means

Draft Finish the application and confirm it was submitted.
Submitted The Town received it. Watch for missing-document or payment requests.
Under review Building or another department is checking the file. Do not start work.
Corrections required Answer every comment and upload one coordinated revision set.
Issued Pick up the printed building permit card before starting work.
Active The permit is open and may still need inspections or closeout.
Failed inspection Correct every item and pay the applicable reinspection fee.
Complete The record is closed. Save proof for the property file.
Useful call scripts

What to Say When You Contact Andover

Permit requirement:
“I am planning to [exact work] at [full Andover address]. Can you confirm the permit type, plot-plan requirement, prior department approvals and inspection sequence?”
Open permit:
“I am the current owner or permit holder for [address]. Permit [number] shows active. Which final inspection or document is missing, and is the permit still valid?”
Inspection request:
“I need the [inspection type] inspection for permit [number]. The card and approved plans are on site, the work is visible and access is available.”
Zoning question:
“I have a certified plot plan for [address]. Please help me confirm the zoning district, dimensional rules and whether the proposed project needs relief.”
Completion checklist

Do Not Call the Project Finished Until These Are Complete

  • Correct permit type selected
  • Prior department approvals completed
  • Application and plans coordinated
  • Permit formally issued
  • Printed permit card picked up
  • Card and plans displayed on site
  • Inspections requested with 24-hour notice
  • Trade roughs passed
  • All trade finals passed
  • Final building inspection passed
  • Online record shows complete
  • Closure proof saved
Office location

Andover Building Division Map

Town Offices: 36 Bartlet Street, Andover, MA 01810. Public online-permit terminals are available at the lower-level customer counter.
Official resources

Open the Correct Andover Portal, Form or Fee Schedule

Frequently asked questions

Andover Building Permit and Inspection FAQs

Where do I apply for an Andover building permit?

Use Andover’s current OpenGov portal. Contractors should register under the contractor account type. Property owners may apply for the homeowner permit categories allowed by the Town.

Do I need to pick up a printed permit card?

Yes for issued building permits under the May 2026 rule. Contractors must collect the card before work starts and keep it on site with the approved plans.

What are the Andover Building Division hours?

The Building page lists 7:00 AM–3:30 PM Monday through Friday, while the staff directory lists 7:00 AM–3:00 PM. Inspectors are listed as available from 7:00–8:00 AM. Call 978-623-8620 before visiting.

How much notice is required for an inspection?

Andover’s current checklist requires at least 24-hour notice. Inspection requests cannot be made by voicemail.

What must be available during an inspection?

The printed building permit card and approved plans must be displayed and accessible. The work being inspected must remain visible and safely accessible.

How do I know whether an Andover permit is open?

Search the property in the permit-record portal. Andover identifies open permits as active and closed permits as complete.

Who may request review of an open permit?

Only the current property owner or permit holder may submit the required closure-review request. The Town does not accept this request from prospective buyers or agents.

How much is an Andover building permit?

The current building schedule lists additions and alterations at $25 plus $13 per $1,000 of construction cost. Separate trade and department fees may apply.

Is a certified plot plan always required?

The 2025 checklist generally requires a certified plot plan but lists exceptions for interior remodeling, siding and roofing permits.

What does Andover require for an ADU application?

The current procedure requires a professionally prepared site plan, detailed interior plans, at least five paper copies plus electronic copies, and interdepartmental and ZBA advisory review.

Source and accuracy note

Official Information Used for This Guide

Building-Department.org is an independent informational guide and is not the Town of Andover. Applications, approvals, inspections, zoning decisions, payments and enforcement must be handled by the Town or its authorized portal.

This page was checked against Andover’s Building Division, current permit portals, 2025 Building Permit Checklist, fee schedules, Open Permit Information Sheet and ADU procedure.

Last reviewed: July 22, 2026.

Forms, fees, staff and procedures can change. Confirm time-sensitive details before filing, paying, printing plan sets or requesting an inspection.

Free Building Permit & Inspection Assistant

Check Permit Type, Estimate Fees, Prepare Inspections and Find Official Building Department Links

Use this free tool before applying for a building permit, booking an inspection, checking zoning rules, or searching permit records. It helps homeowners, contractors, landlords, buyers, and business owners understand the next step before visiting the official building department portal.

Start Permit Helper
8 toolsPermit finder, fee estimate, inspection checklist, zoning pre-check, and official searches.
All citiesWorks sitewide on city, county, village, and regional building department pages.
No loginNo address, permit number, email, or private data is required to use the tool.
Mobile-firstBuilt for visitors checking permits and inspections from a phone.

What building department task do you need help with?

Choose your goal. The tool will suggest the right next step, what to prepare, and which official page to check.

Homeowner tip

Before starting work, check whether your project needs building, zoning, electrical, plumbing, mechanical, right-of-way, or HOA approval.

Contractor tip

Many portals require contractor registration, license details, insurance, plans, owner authorization, and inspection scheduling access.

Building Permit Type Finder

Select the project type to understand which permits or reviews are commonly required. Always confirm with the official local building department.

Permit Fee Estimate Calculator

Estimate a rough permit fee using project value and common percentage-based review assumptions. Local minimum fees, technology fees, impact fees, reinspection fees, and trade fees can change the final amount.

Inspection Readiness Checklist

Use this before scheduling framing, electrical, plumbing, mechanical, roofing, final, or certificate-related inspections.

Zoning and Setback Pre-check

Use this before applying for a permit when your project may affect land use, setbacks, lot coverage, height, parking, signs, fences, accessory structures, or business use.

Plan Review Timeline Estimator

Estimate how complex your review may be. Local staffing, incomplete plans, corrections, holidays, fire review, zoning review, and outside agency review can change timing.

Permit Records Search Helper

Use this if you are trying to find old permits, inspection history, certificate of occupancy details, open permits, or code-related records.

Official Building Department Resource Finder

Enter city/county and state to create safe searches for official permit portals, inspection scheduling, building codes, zoning maps, forms, fees, and contact pages.

Building Department vs Planning/Zoning

  • Building Department: permits, plan review, inspections, code compliance, certificates.
  • Planning/Zoning: land use, setbacks, height, lot coverage, signs, parking, variances.

Best sitewide placement

Place this tool after the first main guide section or before FAQs. It turns a normal article into a practical permit-preparation page.

Important note

This tool gives educational guidance only. Final permit requirements, fees, inspections, forms, and deadlines must be confirmed with the official local building department.

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