Apply, Upload Plans, Schedule Inspections and Close a Troy Permit Without Missing a Step
Troy’s Building Department is paperless. Simple trade permits and certain exterior permits can be filed through BS&A Online, while projects requiring plan review or new construction must be submitted electronically in PDF format.
This guide shows exactly where to apply, what documents to prepare, how to search an existing permit, when inspection requests close, which department handles related work and what must happen before construction is covered or occupied.
Choose the Exact Troy Building Department Task
Troy Building Department Phone, Address, Email and Hours
Confirm the Property Is Inside the City of Troy
Use Troy’s permit system when
- The parcel is inside Troy city limits
- The Troy Parcel Information Center finds it
- BS&A lists City of Troy as the municipality
- Troy zoning applies to the site
Verify before applying when
- The mailing address is near another city
- The property sits near a boundary
- The portal cannot find the address
- You only have a parcel number or owner name
Use the Correct Submission Route for the Project
Project |
Application route |
Prepare before submitting |
|---|---|---|
Electrical work |
BS&A Online |
Electrical permit application, contractor or homeowner details and equipment information |
Mechanical or HVAC work |
BS&A Online |
Mechanical application, equipment type, capacity and licensed contractor details |
Plumbing work |
BS&A Online |
Plumbing application, fixture information and contractor license details |
Sewer work |
BS&A Online |
Sewer application, work description and related Engineering or Public Works information |
Roof, windows or siding |
BS&A Online |
Completed building application, project-cost verification and product specifications in PDF |
Deck, addition, garage or structural alteration |
Email PDF plans |
Building application, plot plan, floor plans, elevations, sections and structural information |
New residential construction |
Full plan review |
Application, survey-based plot plan, grade information, complete building plans and energy compliance |
Commercial construction or tenant alteration |
Planning + plan review |
Planning approvals, signed application, digitally sealed plans and complete trade scope |
Fence |
Fence application |
Site location, height, material and compliance with fence guidelines |
Generator |
Generator application |
Location plan, equipment information, gas and electrical permit details |
Solar panels |
Solar guidelines |
Roof layout, structural information, electrical details and equipment specifications |
Demolition |
Wreck permit |
Wreck application, utilities, safety information and required departmental releases |
Exterior Concrete May Not Need a Building Permit—but Check the Location
Within private property lines
The Building Department currently states that exterior concrete flatwork such as private driveways, service walks and patios within property lines does not require a building permit.
Right-of-way or utility work
A separate Engineering or right-of-way permit may still be required for work in the public right-of-way, an easement, a sidewalk approach or a connection to a City water, sanitary-sewer or storm-sewer system.
How to Submit a Troy Permit Without Creating Delays
Confirm the parcel and zoning first
Search the property using Troy’s Parcel Information Center and check the zoning map before finalizing the design.
Choose BS&A or email plan review
Use BS&A for electrical, mechanical, plumbing, sewer and eligible roofing, window or siding permits. Email the Building Department for new construction and projects requiring plan review.
Complete the correct City form
Open the official document center and select the exact residential, commercial or trade application.
Use a clear project description
State the work, location, dimensions, use and affected building systems.
Upload one coordinated PDF package
Plans should be readable, properly dimensioned and consistent with the application, project value and specifications.
Monitor BS&A and email
Watch for missing documents, plan-review comments, invoices and permit issuance.
What to Include With a Troy Residential Building Application
Property and application information
- Completed and signed application
- Applicant name, phone and email
- Property address and parcel ID
- Owner and contractor information
- Project-cost verification
- Detailed scope of work
Plan information
- Plot plan drawn to scale
- Distance from property lines
- Foundation plan
- Floor plans and room uses
- Elevations and cross sections
- Energy-compliance information
Schedule the Inspection Before the 2:00 PM Cutoff
Option 1: Inspection line
- Call 248-689-5744.
- Call between 8:00 AM and 2:00 PM.
- Leave the permit number.
- Leave the project address.
- State the exact inspection requested.
- Provide an access contact when needed.
Option 2: BS&A Online
- Sign in to the Troy BS&A account.
- Open the building permit record.
- Select the inspection option.
- Choose the required inspection.
- Submit before 2:00 PM.
- Confirm that the request appears in the record.
Make the Site Ready Before Requesting the Inspection
Before the visit
- Permit is issued and active
- Approved plans are available
- Correct inspection stage is complete
- Work remains visible
- Safe access is provided
If the inspection fails
- Read the full correction notice
- Correct every listed item
- Submit revised plans if required
- Do not cover the corrected work
- Request reinspection only when ready
At final inspection
- Building work is complete
- Trade finals are approved
- Fire approvals are complete when required
- Site compliance is finished
- Occupancy approval is obtained
Commercial Projects Need Planning, Sealed Plans and Pre-Cover Approvals
Electronic commercial submittal
- Signed commercial building application
- Electronic PDF building plans
- Digital architect seal
- Professional engineer seals where required
- Complete work for all trades
- Plans digitally sized 24 by 36 inches or larger unless approved otherwise
Site engineering
- Planning approvals completed first when required
- Site-engineering drawings prepared to City standards
- Engineer’s site-improvement estimate
- Soil-erosion application
- Initial review fee based on applicable site improvements
- Utility and right-of-way coordination
Allow 48 Hours for Major Fire-Department Inspections
Fire inspection or test |
Notice |
Contact |
|---|---|---|
Hydrostatic test |
48-hour notice |
Fire Prevention, 248-524-3419 |
Fire-alarm acceptance |
48-hour notice |
Fire Prevention, 248-524-3419 |
Underground flush |
48-hour notice |
Fire Prevention, 248-524-3419 |
Hydrant flow test |
48-hour notice |
Fire Prevention, 248-524-3419 |
Final certificate-of-occupancy inspection |
48-hour notice |
Fire Prevention, 248-524-3419 |
Check the Official Fee Form and Understand BS&A Payment Charges
Find the permit fee schedule
- Open Troy’s Forms, Permits and Applications page.
- Scroll to Building Inspection.
- Open Building Permit Fees.
- Match the fee to the permit type.
- Confirm the live amount before payment.
BS&A payment-processor charges
- Credit or debit card: 3%
- Card minimum fee: $1.50
- E-check up to $10,000: $3 flat fee
- E-check of $10,000 or more: $6 flat fee
These are transaction charges from the online payment processor and are separate from permit fees.
Ask Which Residential Code Edition Applies Before Final Design
Residential-code caution
Troy’s current code page notes that implementation of the 2021 Michigan Residential Code and residential energy provisions was paused while litigation continues.
The same page explains that the earlier residential-code provisions remain in effect during the pause.
Commercial and trade codes listed by Troy
- 2021 Michigan Building Code
- 2021 Michigan Plumbing Code
- 2021 Michigan Mechanical Code
- 2023 National Electrical Code
- 2021 Michigan Rehabilitation Code
- 2021 International Fire Code
- 2021 Michigan Energy Code
Search Troy Building Permits in BS&A Online
Register for a BS&A account
Homeowners must register to access property and permit information without the guest-view limitation.
Search by address, owner or parcel number
Start with the permit number when available. Otherwise, use the official property address or parcel ID.
Open the building-permit record
Review permit type, issue status, inspections, fees and related records.
Check the permits-issued list
Troy also publishes a searchable permits-issued page for recently issued permits.
What to Do When a Permit Is Inactive, Delayed or Near Expiration
Gather before contacting Troy
- Permit number
- Property address
- Original scope of work
- Last completed inspection
- Reason for delay
- Expected completion date
Use the extension form
- Open Forms, Permits and Applications.
- Scroll to Building Inspection.
- Open Permit Extension Request Form.
- Complete the permit and project details.
- Submit it using the instructions on the form.
Complete Planning Approval Before the Commercial Building Permit When Required
Planning Department
Call 248-524-3364 for site plans, special uses, planned developments and pre-application meetings.
Zoning Board of Appeals
Use the ZBA process for zoning variances, interpretations and appeals from administrative zoning decisions.
Staff contact: 248-524-3359
Interactive maps
Use Troy’s zoning, parcel, floodplain, road-jurisdiction and development maps to identify early project issues.
Fix Common Troy Permit and Inspection Problems
Problem |
Likely reason |
Best next action |
|---|---|---|
BS&A cannot find the property |
Address format or parcel mismatch |
Use the Parcel Information Center, omit the street suffix and copy the parcel ID. |
Permit type is not available online |
Project requires plan review |
Download the correct application and email the PDF package to buildinginspection@troymi.gov. |
Inspection request was emailed |
Email requests are not accepted |
Call 248-689-5744 or schedule through BS&A before 2:00 PM. |
Inspection requested after 2:00 PM |
Daily cutoff passed |
Expect the request to be reviewed the following business day. |
Roof was covered before inspection |
Open-roof inspection was missed |
Contact the Building Department about the review fee, hold-harmless form and required photographs. |
Commercial drywall cannot begin |
Pre-cover approvals are incomplete |
Obtain separate Fire and Building approvals and pass the drywall-screw inspection before mud and tape. |
Online fee seems incorrect |
Wrong permit, valuation or transaction charge |
Verify the permit record and fee description before paying; call 248-524-3344. |
Old permit is not final |
Inspection, document or extension is missing |
Gather the permit history and ask the department for the exact closeout requirement. |
What to Say When You Contact Troy
“I am planning to [describe exact work] at [address]. Which permit application, plans, zoning approval and inspections are required?”
“Attached is the electronic permit package for [project] at [address]. The files include the signed application, plot plan, drawings, specifications and project-cost verification.”
“I need the [inspection type] inspection for permit [number] at [address]. The work is complete for this stage, visible and accessible.”
“Permit [number] at [address] does not appear final. Which inspection, document or extension is required to close it?”
Do Not Consider the Project Finished Until These Are Complete
- Correct Troy jurisdiction confirmed
- Correct application route selected
- Planning approval completed if required
- Electronic plans submitted correctly
- Permit formally issued
- Permit and approved plans available
- Open work inspected before covering
- Building inspections approved
- Trade inspections approved
- Fire approvals completed if required
- Site compliance completed
- Certificate of occupancy obtained
- Final permit status confirmed
- Closeout records saved
Troy City Hall Building Department Map
Hours: 8:00 AM–4:30 PM, Monday through Friday.
Open the Correct Troy Permit Page
Troy Building Permit and Inspection FAQs
Where do I apply for a Troy building permit online?
Use Troy’s BS&A Online portal for electrical, mechanical, plumbing, sewer and eligible building permits. Projects requiring full plan review or new construction must be submitted electronically in PDF format to buildinginspection@troymi.gov.
What is the Troy Building Department phone number?
Call 248-524-3344 for permit, plan-review, application and BS&A account questions. The office is open 8:00 AM–4:30 PM Monday through Friday.
What is the Troy inspection phone number?
Call the Building Department’s 24-hour inspection hotline at 248-689-5744. Requests are processed between 8:00 AM and 2:00 PM.
Can I request a Troy inspection by email?
No. The City states that inspection requests must be called into the inspection line or scheduled through BS&A Online.
What happens if I request an inspection after 2:00 PM?
Requests made after the daily 2:00 PM cutoff are reviewed the following business day.
What happens if a roof is covered before the required inspection?
Failure to obtain the required open-roof inspection may result in a $100 review fee and a requirement for a notarized hold-harmless agreement with time-and-date-stamped photographs.
Which Troy permits can be submitted through BS&A?
Troy lists electrical, mechanical, plumbing, sewer and building permits through BS&A. Its permit-requirements page specifically identifies roofing, windows and siding for online building-permit submittal.
Does exterior concrete flatwork require a Troy building permit?
The Building Department currently states that exterior concrete flatwork within private property lines, including private driveways, service walks and patios, does not require a building permit. Engineering or right-of-way permits may still apply outside the property line or for utility work.
How do I search an old Troy building permit?
Register or sign in to Troy’s BS&A Online portal and search by address, owner name or parcel number. Confirm the address using the City’s Parcel Information Center first.
Which residential building code applies in Troy?
Troy’s code page notes that implementation of the 2021 Michigan Residential Code and residential energy provisions was paused. Confirm the controlling residential code edition with the Building Department on the date you submit the permit.
Official Information Used for This Guide
Building-Department.org is an independent informational website and is not the City of Troy.
This page was rebuilt using the official Troy Building Department page, permit-requirements page, BS&A Online instructions, inspection-call page, current-code page, Forms and Permit Applications directory, Parcel Information Center, Planning Department and Fire Department permit information.
Last reviewed: July 21, 2026.
Permit requirements, staff, code editions, fees, inspection procedures and portal screens can change. Confirm time-sensitive details through the official City links before filing, paying or covering construction.
Khushboo Bobade is a public records researcher and editorial writer specializing in government service documentation and construction permit systems.
Her research focuses on explaining building permits, inspection procedures, zoning regulations, and public permit records maintained by local government building departments across the United States.
Professional profile: View LinkedIn Profile
Check Permit Type, Estimate Fees, Prepare Inspections and Find Official Building Department Links
Use this free tool before applying for a building permit, booking an inspection, checking zoning rules, or searching permit records. It helps homeowners, contractors, landlords, buyers, and business owners understand the next step before visiting the official building department portal.
What building department task do you need help with?
Choose your goal. The tool will suggest the right next step, what to prepare, and which official page to check.
Before starting work, check whether your project needs building, zoning, electrical, plumbing, mechanical, right-of-way, or HOA approval.
Many portals require contractor registration, license details, insurance, plans, owner authorization, and inspection scheduling access.
Building Permit Type Finder
Select the project type to understand which permits or reviews are commonly required. Always confirm with the official local building department.
Permit Fee Estimate Calculator
Estimate a rough permit fee using project value and common percentage-based review assumptions. Local minimum fees, technology fees, impact fees, reinspection fees, and trade fees can change the final amount.
Inspection Readiness Checklist
Use this before scheduling framing, electrical, plumbing, mechanical, roofing, final, or certificate-related inspections.
Zoning and Setback Pre-check
Use this before applying for a permit when your project may affect land use, setbacks, lot coverage, height, parking, signs, fences, accessory structures, or business use.
Plan Review Timeline Estimator
Estimate how complex your review may be. Local staffing, incomplete plans, corrections, holidays, fire review, zoning review, and outside agency review can change timing.
Permit Records Search Helper
Use this if you are trying to find old permits, inspection history, certificate of occupancy details, open permits, or code-related records.
Official Building Department Resource Finder
Enter city/county and state to create safe searches for official permit portals, inspection scheduling, building codes, zoning maps, forms, fees, and contact pages.
Building Department vs Planning/Zoning
- Building Department: permits, plan review, inspections, code compliance, certificates.
- Planning/Zoning: land use, setbacks, height, lot coverage, signs, parking, variances.
Best sitewide placement
Place this tool after the first main guide section or before FAQs. It turns a normal article into a practical permit-preparation page.
Important note
This tool gives educational guidance only. Final permit requirements, fees, inspections, forms, and deadlines must be confirmed with the official local building department.