Coj Building Department | Permits, Inspections & Official Contact

Jacksonville permit action guide

Use JAXEPICS to Apply, Track, Inspect and Close a COJ Building Permit

Choose your task first: submit a permit, search a property, answer plan-review comments, request an inspection, confirm zoning or close an old permit.

This Jacksonville-specific guide explains what to open, what to upload, which city team to contact and what each JAXEPICS status means—without sending you through generic permit advice.

Official JAXEPICS application and search
DSD, agency, plan-review and payment sequence
Inspection, NOC and final-closeout steps
Jacksonville permit moving through JAXEPICS review stages A permit moves through DSD review, agency review, building and fire review, active status, inspection and finalized status. JAXEPICS DSD REVIEW AGENCY REVIEW BID + FIRE IN REVIEW ACTIVE ISSUED PERMIT APPROVED INSPECTION FINALIZED JACKSONVILLE / DUVAL PERMIT PATH
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Current COJ basics Online submission is required for all permit types. The Building Inspection Division is open Monday–Friday, 7:00 AM–4:00 PM, at 214 North Hogan Street, 2nd Floor. Jacksonville currently references the Florida Building Code, 8th Edition (2023).
Start here

Choose the Exact COJ Building Department Task

Official contact board

COJ Building Inspection Division Contact Information

General permits & inspections 904-255-8500 BIDDocuments@coj.net
DSD Review Group 904-255-8310 ReviewGrp@coj.net
Mobility / impact fee 904-255-8330 CMMSO@coj.net
Building / roofing 904-255-8500 BIDBuilding@coj.net
Office 7:00 AM–4:00 PM 214 N. Hogan Street, 2nd Floor, Jacksonville, FL 32202
Best email format: Put the permit number and street address in the subject line. State the current JAXEPICS status and ask one specific question.
Jurisdiction check

Do Not Use COJ JAXEPICS for Every Duval County Address

Use the City of Jacksonville route when

  • The parcel is within consolidated Jacksonville jurisdiction
  • JAXEPICS recognizes the property
  • COJ zoning and parcel systems identify the site
  • The project is not inside a separately administered municipality

Use a separate local department when the property is in

  • Atlantic Beach
  • Jacksonville Beach
  • Neptune Beach
  • Town of Baldwin
Why this matters: Those four municipalities maintain separate building and zoning departments. Confirm the actual municipality—not only the mailing address—before creating a permit.
Project decision table

Which Jacksonville Permit or Review Comes First?

Project
Start with
Extra check before submission
New house, addition or accessory structure
Building permit
Zoning, site/drainage plan, structural plans, energy, JEA/septic, product approvals
Interior remodel or structural alteration
Building permit
Electrical, plumbing, mechanical, fire, accessibility and occupancy changes
Roof replacement
Roof / building permit
Product approval, roof deck repair and required dry-in/sheathing inspections
Pool or spa
Separate building permit
Survey, pool safety affirmation, structural plan, TDH, equipment, septic/JEA
Aluminum enclosure or sunroom
Building permit
Category, egress, energy, existing-slab affidavit, product approval and site plan
Electrical, plumbing or mechanical work
Trade permit
Whether a building permit or design plan is also required
Driveway, right-of-way or site development
DSD Review Group
Drainage, landscape, utilities, road and concurrency reviews
New business or change of use
Certificate of Use
Converting Use permit, Zoning, Building and Fire approval
Downtown, historic, flood or special-location project
Agency review
DIA, Historic, FEMA/Flood, ASH Site or other agency approval
JAXEPICS application

Submit a COJ Permit in Six Clear Steps

Confirm the property, use and permit type

Verify the municipality, parcel, zoning and exact project scope before creating the record.

Write this first: property type + exact work + area/quantity + affected trades.

Complete Location, Contacts and Specs

Finish every required field marked with an asterisk. Enter the correct project-contact email because JAXEPICS sends review notifications there.

Avoid: using a general office email nobody monitors.

Upload each PDF into the correct folder

Architectural, structural, site, energy, product approval and owner documents are not interchangeable. Use the folder named in the official project checklist.

Important: digitally signed and sealed plans cannot be password protected.

Click “Submit For Review”

A permit number can exist while the status still says Not Submitted. The city does not begin review until you complete the submit action.

Check: status should move from Not Submitted to DSD Review when DSD applies.

Clear prerequisite reviews and pay the review fee

DSD, agency and sufficiency reviews may come before BID plan review. The building-review clock does not start until prerequisites are approved and the review fee is paid.

Watch: Agency tab, comments, payment notice and status changes.

Pay the final balance and confirm Active status

After approvals, the permit moves to Pending Payment. Work may begin only after payment changes the permit to Active.

Do not start at: Approved, Pending Payment or In Review.
JAXEPICS status decoder

What the Status Means and Your Next Action

Not SubmittedFinish required fields, upload documents and click Submit For Review.
DSD ReviewZoning, concurrency, drainage, landscape or related Development Services reviews are pending.
Agency ReviewA location or scope-based agency such as DIA, Historic, FEMA/Flood, ASH Site or Asbestos is reviewing.
Sufficiency ReviewThe city is checking that prerequisites and required documents are complete.
Pending Review PaymentPay the plan-review fee before BID review begins.
In ReviewBuilding Inspection and, where required, Fire Marshal review are underway.
Return for CorrectionsOpen every comment, revise the correct documents and resubmit.
Pending PaymentReviews are approved; pay the remaining permit balance.
ActiveThe permit is issued. Work and required inspections may proceed.
Active — Return for CorrectionsUse Revise to upload changes to an already issued permit, then resubmit for review.
Finalized / Finalized-NIFThe permit is closed. Print the available Certificate of Occupancy or Completion when applicable.
ExpiredFor permits issued since 1998, the city describes this as commenced work with no progress or abandonment; it is considered open.
Upload-ready checklist

Put Each Document in the Correct JAXEPICS Folder

Document
Typical folder
When it may apply
Architectural plans
Architectural Plans
New buildings, additions, alterations and occupancy-related work
Structural plans
Structural Plans
Foundations, framing, engineered walls, pools, additions and enclosures
Site/drainage plan or legal survey
Site Plans
New buildings, additions, pools, accessory structures and exterior work
Energy forms and calculations
Energy Calculations
Conditioned buildings, additions and applicable enclosure categories
COJ-PAIS product approvals
Product Approval Sheets
Windows, doors, roofing, enclosure systems and regulated products
Owner permission / agency letter / deed
Permission & Property Owner Documents
Agent signs, ownership record is outdated or owner-builder applies
Response narrative
Correspondence
Answering plan-review corrections
JEA service letter or current bill
JEA Letter of Service Availability
New infill buildings, additions or accessory structures as checklist directs
Septic / Health approval
Health Dept / Onsite Septic folders
Property uses an onsite sewage system
Truss package and layout
Truss Details
Engineered trusses or lumber are part of the project
Fast correction method: Upload a typewritten comment-response narrative as one PDF in Correspondence. Number each answer and identify the revised sheet.
Notice of Commencement

Complete the NOC Before the First Inspection

When to check it

Jacksonville’s current 2026 residential project checklists state that an NOC is required when total job cost is more than $5,000.

What to do

  1. Complete and notarize the form.
  2. Record it with the Clerk of Court.
  3. Add the permit number.
  4. Email the recorded copy to BIDDocuments@coj.net.

Inspection rule

The recorded NOC must be received before an inspection is scheduled and must be posted at the improvement site before the first inspection. Current checklists say it does not delay permit issuance.

Do not use an unsigned draft: The city needs the recorded copy. The official form warns owners to coordinate financing questions with a lender or attorney before work or recording.

Open the 2026 COJ NOC Form

Inspection action board

Request, Prepare for and Track COJ Inspections

Permit Active
NOC submitted and posted
Approved documents on site
Correct inspection requested
Result checked online
Finalized status confirmed

Request an inspection

  • Call 904-255-8500, Monday–Friday, 7:00 AM–4:00 PM, and follow the current inspection prompts.
  • Use the official online inspection request option when available in the permit system.
  • Track scheduled inspections and results by permit number, confirmation number or address.

Different city pages show different phone-menu option numbers. Follow the live prompt rather than relying on an old option number.

Include in the request comments

  • Permit number
  • Inspection type/code
  • Job-site contact
  • Gate or lockbox code
  • Permit-package location
  • Safe access details
Stage
Common COJ inspection examples
Do not do this
Foundation
Footing, deep foundation, slab before concrete, fill cell
Pouring or covering before approval
Structure
Framing, open floor framing, tie beam, roof/wall sheathing, rated wall
Changing approved framing without a revision
Trades
Electrical rough/cover-up, plumbing rough/top-out, mechanical rough/pressure test
Closing walls before all required rough inspections pass
Roof
Roofing in progress/dry-in, roof sheathing, final
Covering deck conditions required for inspection
Final
Building, electrical, plumbing, mechanical, fire and accessibility finals
Requesting final while related permits or corrections remain open
Failed inspection: The official inspections page currently lists a $45 reinspection fee. Fees must be paid before final inspection and before a Certificate of Occupancy or Completion is issued.
Site development review

Use DSD Review for Civil Plans, Drainage, Driveways and Site Work

Submission rules

  • Submit site-development plans through JAXEPICS.
  • Use the latest City Standard Cover Page.
  • Plans must be 100% complete—not marked “For Review Only.”
  • Registered professionals must sign and seal required plans.
  • Contact ReviewGrp@coj.net for a professional profile.

Published review targets

  • First review: city target of 30 working days.
  • Subsequent review: city target of 15 working days.
  • Morning submissions start tracking that day.
  • Afternoon submissions start tracking the next working day.
  • Check agency completion and comments online.
Separate dependencies: Most projects need JEA review; downtown projects can require Downtown Investment Authority approval before civil-plan approval.
Business and occupancy

Check Certificate of Use Before Leasing Commercial Space

COU confirms

  • Jacksonville zoning compliance
  • Florida Building Code compliance
  • Florida Fire Prevention Code compliance

COU may be required for

  • New business
  • New multi-family residence
  • Change of use
  • Expanded occupied area
  • Additional use
  • Ownership/name change with alterations or use change

Converting Use permit

Zoning approval alone does not prove the building has the correct occupancy classification. A different use can require design-professional life-safety plans and building upgrades.

Before signing a lease: Give Zoning the address and exact business activity. Ask whether the existing occupancy classification matches the proposed use and whether a Converting Use permit is required.

Open the Official COU Guide

Owner-builder rules

Can a Jacksonville Homeowner Pull the Permit?

Current city eligibility summary

  • Primary residence
  • Owner’s name on deed
  • Property not for sale
  • Property not for rent or lease
  • Owner appears in person
  • Owner accepts supervision responsibility

Where to appear

Building Inspection Division
214 N. Hogan Street, Room 280
Jacksonville, FL 32202
904-255-8500

Work must be performed by the homeowner or by licensed/registered contractors subcontracted and supervised by the homeowner.

Owner-builder is not a shortcut: The owner assumes responsibility for code compliance, permits, inspections, subcontractors and job-site safety.
Permit and violation search

Find COJ Permit Details, COs and Code Cases

Open JAXEPICS as a guest

Use the search tools without creating an application.

Search the property by address

The city’s service instructions say to use Guest Sign In, then Search for Property by Address.

Portal tip: the address number is the link to property permits or building-code-enforcement details.

Open the permit number

The permit number links to the detailed permit record, including status and available reviews or inspections.

Use the CV tab for complaint/violation information

Do not confuse a complaint or violation record with a construction permit.

Contact Archives when digital records are incomplete

Call 904-255-8387 or email BIDArchives@coj.net. Include address, permit number, approximate year and requested document.

Buyer/seller check: “Active,” “Expired” and “Finalized” are not interchangeable. Confirm every related building and trade permit is closed.
Fees and timing

Use the Portal Invoice—Not a Generic Permit Calculator

What can change the fee

  • Permit and project type
  • Floor area, job cost or scope
  • Separate electrical, plumbing or mechanical permits
  • Plan-review and agency requirements
  • Reinspection or correction activity
  • Work started before permit

Reliable sequence

  1. Create the correct permit.
  2. Enter accurate specs and valuation.
  3. Complete prerequisite reviews.
  4. Pay plan-review fee when requested.
  5. Review final Pending Payment invoice.
  6. Ask BID about an unexplained line before paying.
Review timing: The city states that BID plan-review time does not begin until Zoning, Concurrency and Development Services approvals are complete and the plan-review fee is paid.
Troubleshooting

Fix Common JAXEPICS and Inspection Problems

Problem
Likely reason
Practical next step
Permit number exists but nothing is happening
Status is Not Submitted
Finish required tabs, upload files and click Submit For Review
BID review has not started
DSD, agency, sufficiency or review payment is pending
Open each agency/comment/payment area and clear the blocking item
Repeated Return for Corrections
Wrong folder, incomplete answer or conflicting plan versions
Use one coordinated revision set and a numbered response narrative
Cannot request inspection
Permit is not Active, NOC missing or fee/hold exists
Check status, upload recorded NOC and clear outstanding fees
Inspector cannot enter site
Gate, lockbox or document location was not provided
Add access details to inspection-request comments
Permit says Expired
Work commenced but progress stopped or was abandoned
Ask BID what reactivation, plans, fees and inspections are required
Old property record is incomplete
Archive document is not available online
Contact BID Archives with address, permit number and approximate year
Business use is zoned but still rejected
Occupancy classification or fire/building compliance does not match
Ask about COU and Converting Use requirements
Ready-to-use scripts

What to Say When You Contact COJ

Permit-category question
“I am planning [exact work] at [address]. The property is [residential/commercial]. Which permit types, plan folders, zoning reviews and inspections apply before I submit?”
Blocked-status question
“Permit [number] at [address] shows [status]. Which review, document, fee or agency is preventing the next status?”
Correction email
“Attached is a numbered response to all comments for permit [number]. Each answer identifies the revised PDF and sheet. Please confirm the revision entered the correct review queue.”
Open-permit question
“Permit [number] appears Active or Expired. Which inspections, fees, revisions or certificates are still required for Finalized status?”
Closeout checklist

Do Not Treat the Project as Finished Until These Are Complete

  • Correct jurisdiction confirmed
  • Permit status changed to Active before work
  • Recorded NOC submitted when required
  • Permit and NOC posted on site
  • Approved plans available for inspection
  • Every required building inspection passed
  • Electrical, plumbing and mechanical finals passed
  • Reinspection fees paid
  • Agency conditions completed
  • Certificate of Occupancy or Completion printed
  • Main permit shows Finalized or Finalized-NIF
  • Closeout record saved for owner or buyer
Office map

COJ Building Inspection Division Location

Ed Ball Building: 214 North Hogan Street, 2nd Floor, Jacksonville, FL 32202. Office hours: Monday–Friday, 7:00 AM–4:00 PM.
Official resources

Open the Correct Jacksonville Permit Resource

Frequently asked questions

COJ Building Department FAQs

Where do I apply for a Jacksonville building permit?

Apply through the official JAXEPICS portal. Online submission is required for all permit types. Complete the required tabs, upload PDFs into the correct folders and click Submit For Review.

What are the COJ Building Inspection Division hours?

The official department page lists Monday through Friday, 7:00 AM to 4:00 PM, at 214 North Hogan Street, 2nd Floor, Jacksonville, Florida 32202.

How do I search a Jacksonville permit?

Use JAXEPICS guest or advanced search. Search by permit number when available, or search the property address and open the address-number link, then the permit-number link.

What does Not Submitted mean in JAXEPICS?

A permit number was created, but the application was not sent to the city for review. Complete Location, Contacts and Specs, upload required documents and click Submit For Review.

When may a Notice of Commencement be required?

Jacksonville’s current 2026 residential project checklists state that an NOC is required when total job cost is more than $5,000. Record it with the Clerk, email the recorded copy to BIDDocuments@coj.net and post it before the first inspection.

How do I request a COJ inspection?

Call 904-255-8500 during office hours and follow the current inspection prompt, or use the official online inspection-request option. Have the permit number, inspection type and access details ready.

How much is a failed-inspection reinspection fee?

The official Jacksonville inspections page currently lists a $45 reinspection fee. Outstanding fees must be paid before a final inspection and issuance of a Certificate of Occupancy or Completion.

Can a homeowner pull a permit in Jacksonville?

A qualifying owner may permit work on a primary residence that is not for sale or lease when the owner is on the deed and appears in person. The owner accepts responsibility for supervision, code compliance and inspections.

Does COJ handle permits in Jacksonville Beach, Atlantic Beach, Neptune Beach or Baldwin?

Those municipalities maintain separate building and zoning departments. Confirm the actual municipality before using COJ JAXEPICS.

How do I know a Jacksonville permit is closed?

Look for Finalized or Finalized-NIF status. Finalized means required work and inspections are complete; a Certificate of Occupancy or Completion may be available to print. Also confirm related trade permits are closed.

Source and freshness note

Official Information Used for This Guide

Building-Department.org is an independent informational guide and is not the City of Jacksonville.

This page was rebuilt using the official Building Inspection Division, JAXEPICS, Online Permit Submission, Inspections, Contact, Residential Permits, Checklists and Forms, Site Development Review and Certificate of Use resources.

Last verified: July 22, 2026.

Portal labels, staff, forms, fees and procedures can change. Confirm time-sensitive details through the official city portal before filing, paying or beginning work.

Free Building Permit & Inspection Assistant

Check Permit Type, Estimate Fees, Prepare Inspections and Find Official Building Department Links

Use this free tool before applying for a building permit, booking an inspection, checking zoning rules, or searching permit records. It helps homeowners, contractors, landlords, buyers, and business owners understand the next step before visiting the official building department portal.

Start Permit Helper
8 toolsPermit finder, fee estimate, inspection checklist, zoning pre-check, and official searches.
All citiesWorks sitewide on city, county, village, and regional building department pages.
No loginNo address, permit number, email, or private data is required to use the tool.
Mobile-firstBuilt for visitors checking permits and inspections from a phone.

What building department task do you need help with?

Choose your goal. The tool will suggest the right next step, what to prepare, and which official page to check.

Homeowner tip

Before starting work, check whether your project needs building, zoning, electrical, plumbing, mechanical, right-of-way, or HOA approval.

Contractor tip

Many portals require contractor registration, license details, insurance, plans, owner authorization, and inspection scheduling access.

Building Permit Type Finder

Select the project type to understand which permits or reviews are commonly required. Always confirm with the official local building department.

Permit Fee Estimate Calculator

Estimate a rough permit fee using project value and common percentage-based review assumptions. Local minimum fees, technology fees, impact fees, reinspection fees, and trade fees can change the final amount.

Inspection Readiness Checklist

Use this before scheduling framing, electrical, plumbing, mechanical, roofing, final, or certificate-related inspections.

Zoning and Setback Pre-check

Use this before applying for a permit when your project may affect land use, setbacks, lot coverage, height, parking, signs, fences, accessory structures, or business use.

Plan Review Timeline Estimator

Estimate how complex your review may be. Local staffing, incomplete plans, corrections, holidays, fire review, zoning review, and outside agency review can change timing.

Permit Records Search Helper

Use this if you are trying to find old permits, inspection history, certificate of occupancy details, open permits, or code-related records.

Official Building Department Resource Finder

Enter city/county and state to create safe searches for official permit portals, inspection scheduling, building codes, zoning maps, forms, fees, and contact pages.

Building Department vs Planning/Zoning

  • Building Department: permits, plan review, inspections, code compliance, certificates.
  • Planning/Zoning: land use, setbacks, height, lot coverage, signs, parking, variances.

Best sitewide placement

Place this tool after the first main guide section or before FAQs. It turns a normal article into a practical permit-preparation page.

Important note

This tool gives educational guidance only. Final permit requirements, fees, inspections, forms, and deadlines must be confirmed with the official local building department.

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